NetSuite customer relationship management (CRM) software is a cloud solution that provides a 360-degree real-time customer view. From leads to business opportunities, sales orders, fulfillment, renewals, upsells, cross-selling, and talent and support, NetSuite CRM can ensure a seamless flow of information throughout the customer life cycle.
In addition to traditional CRM functions such as SFA, customer service management, and marketing automation, NetSuite CRM also provides quotation, order management, commission calculation, sales forecasting, and integrated e-commerce functions.
Advantage
Straighten out the "lead to payment" process.
Improve collaboration and productivity across the company ’s departments with a 360-degree customer view.
Improve sales performance through functions such as forecasting, upselling, and commission management.
Help you manage global sales and customer service business.