NetSuite CRM_Customer Management System_Sales Management Software_CRM System Customization_CRM Development-NetSuite Agent-Shenzhen Dapson

CRM

NetSuite customer relationship management (CRM) software is a cloud solution that provides a 360-degree real-time customer view. From leads to business opportunities, sales orders, fulfillment, renewals, upsells, cross-selling, and talent and support, NetSuite CRM can ensure a seamless flow of information throughout the customer life cycle.

In addition to traditional CRM functions such as SFA, customer service management, and marketing automation, NetSuite CRM also provides quotation, order management, commission calculation, sales forecasting, and integrated e-commerce functions.

Advantage

Straighten out the "lead to payment" process.

Improve collaboration and productivity across the company ’s departments with a 360-degree customer view.

Improve sales performance through functions such as forecasting, upselling, and commission management.

Help you manage global sales and customer service business.

360 ° customer analysis

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marketing

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Portal management

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Customer Support

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mobile platform

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NetSuite Sales Automation (SFA) software provides an integrated sales process from business opportunities, upsell and quote management to sales forecasting, order management, fulfillment and sales commissions.

You no longer need to deal with separate commissions, forecast reports and contact management applications. Everything you need is included in NetSuite's integrated SFA and accounting functions, saving you time exporting data between applications.

NetSuite can manage every stage of your sales process, from potential customer generation to regular customer marketing, from business opportunities to orders.

NetSuite's marketing automation module can help you automate the entire marketing process, allowing you to better align marketing activities and plans with your sales team.

Multi-channel marketing campaign management + campaign cost revenue ROI + online data statistics + custom marketing templates help you better evaluate marketing campaigns and eliminate the complexity of potential customer selection and conversion processes.

Netsuite three-party portal management can support your customers, suppliers, partners to have automatic mobile account login to your system

1. Suppliers can view and feed back your purchase order information and obtain reconciliation details

2. The customer can view the details of the order placed and the shipping information, request support, reconciliation receivable

3. Partners can view shared customer information and sales data

NetSuite's integrated customer service support module can provide all people in contact with customers (including sales, support, customer service and logistics departments) with real-time access to a complete and critical customer data, allowing them to promote sales while Can better support customers.

NetSuite is suitable for iPhone and Android mobile applications, and supports customers to access ERP functions through the world's two most popular mobile phone operating systems.
The mobile terminal supports custom report query, expense approval and itinerary formulation. It can set different reports according to roles to meet your mobile office needs.